We will accept merchandise for return that was purchased from
SO-CAL TURBINES within 7 days of contact from the date you receive your package. The merchandise must be in new, unused condition, and in its original packaging. There is a 5% restocking fee if.
Merchandise returned and packaging not intact or in original packaging.
Only a 3% restocking fee will incur if returned for store credit.
A 25% Restock fee may incur if the product is returned with excessive run time and Altered parameters. Each Turbine is Tested and Parameters are set and logged before it leaves our service center.
Damaged merchandise includes items that have been damaged in shipping. If a shipment arrives at your door with apparent shipping damage, please E-Mail or call us immediately. Save all packaging material and paperwork; do not throw anything away and take photos.
If you return a product you are responsible to make sure the product arrives damage free. And provide the proper insurance to insure your refund.